Last Updated: 2026/07/09
Company Registration Information
- Company Name: 万宁市稳恰英商贸有限公司
- Legal Representative: 朱兴标
- Phone: +86 16521681221
- Email: service@mail.vwxyzac.com
- Date of Establishment: 2026-03-31
- Unified Social Credit Code: 91460000MAKAKQTFX7
- Company Address: 海南省万宁市东澳镇中海神州半岛一期二区T30楼1单元14层1406房号
1. Overview
万宁市稳恰英商贸有限公司 (“we,” “our,” or “the store”) is committed to providing you with accurate and reliable information about our eyewear products and shopping experience. This Disclaimer Policy (the “Policy”) clarifies the limitations and exclusions of liability regarding product information, shipping services, usage advice, and legal responsibility. By using our website or placing an order, you agree to the terms of this Policy. If you have any questions, please contact us:
- Phone: +86 16521681221
- Email: service@mail.vwxyzac.com
- Address: 海南省万宁市东澳镇中海神州半岛一期二区T30楼1单元14层1406房号
- Business Hours: Monday through Friday: 9:00 AM to 6:00 PM (Online chat and email support，Saturday through Sunday: 10:00 AM to 4:00 PM (Limited email support only
2. Product Information Disclaimer
- Not Medical Advice: Eyewear sold on our store (including prescription glasses and sunglasses) are general consumer products and do not constitute medical devices or diagnostic tools. Product descriptions, lens parameters, and function descriptions are for general reference only and cannot replace professional advice from an eye doctor or optometrist. If you have vision health concerns, please consult a qualified eye care professional.
- Color and Display: We strive to display product colors accurately, but actual colors may vary due to different monitors, devices, and lighting conditions. The actual product shall prevail.
- Specification Tolerance: Product dimensions, weight, and other specifications may have reasonable tolerance (generally ±3%) due to measurement methods or batch differences. Such deviations are not considered quality defects.
3. Shipping Disclaimer
- Free Shipping Coverage: Free shipping applies only to the 48 contiguous United States (excluding Alaska, Hawaii, U.S. protectorates, APO/FPO, and P.O. boxes). Orders outside this area may be subject to additional charges or may not be deliverable; we will contact you in advance.
- Delivery Time: Order processing takes 1–2 business days. Estimated delivery time is 12–15 business days (from order confirmation). This is an estimate only; actual delivery may be delayed due to weather, carrier delays, holidays, incorrect addresses, or force majeure (e.g., pandemic, natural disaster). We are not liable for delays beyond the estimated timeframe.
- Carrier Responsibility: All orders are shipped via third-party carriers (USPS, Uniuni, GOFO Express, Easy). Once the package is handed over to the carrier, the risk of loss, damage, or delay is assumed by the carrier. We will assist you in filing claims, but we cannot directly assume the carrier’s liability.
- Incorrect Address: If a package cannot be delivered or requires re-delivery due to an incorrect address provided by you, any additional costs incurred will be your responsibility.
4. Returns, Exchanges, and Refunds Disclaimer
- Return/Exchange Window: Requests must be made within 14 days of delivery. Items must be unused, in original condition, and in original packaging. Please refer to our Return Policy for details.
- Refund Timing: We will initiate a refund within 7 business days after receiving and inspecting the returned item. Actual credit to your account depends on your card issuer’s policy (typically 1–14 business days).
5. Third-Party Links and Content Disclaimer
Our website may contain links to third-party websites or services. We have no control over the content, privacy practices, or security of these third parties. We are not responsible for the accuracy, legality, or safety of any third-party site. Accessing third-party links is at your own risk.
6. Limitation of Liability
To the fullest extent permitted by law, 万宁市稳恰英商贸有限公司 and its affiliates, employees, and agents shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use of this website, purchase of products, or receipt of shipping services, including but not limited to loss of profits, data loss, business interruption, or personal injury. This limitation does not apply to liability arising from our gross negligence or willful misconduct.
7. Summary Table of Key Disclaimers
The table below summarizes the core disclaimers of this Policy for quick reference:
| Disclaimer Category | Specific Content | Exceptions / Notes |
|---|---|---|
| Product Information | Eyewear descriptions are not medical advice; color/specifications may vary | Users should consult eye care professionals |
| Free Shipping | Covers only the 48 contiguous U.S. states (excludes AK, HI, etc.) | Additional communication required for other areas |
| Delivery Time | Estimated 12–15 business days, approximate only | No liability for force majeure or carrier delays |
| Carrier Responsibility | Risk transfers to carrier after handover | We assist with claims but are not directly liable |
| Incorrect Address | Extra costs from wrong address borne by customer | None |
| Returns/Exchanges | 14‑day window; item must be unused | Refund timing depends on bank policy |
| Third‑Party Links | No responsibility for third‑party content or security | Customer assumes all risks |
| Limitation of Liability | Maximum extent permitted by law | Does not cover gross negligence or willful misconduct |
8. Policy Updates and Governing Law
We reserve the right to modify this Policy at any time. Updated versions will be posted on our website with the effective date. This Policy is governed by and construed in accordance with the laws of the United States (excluding conflict of law principles). If any provision of this Policy is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
