Last Updated: 2026/07/09
Company Registration Information
- Company Name: 万宁市稳恰英商贸有限公司
- Legal Representative: 朱兴标
- Phone: +86 16521681221
- Email: service@mail.vwxyzac.com
- Date of Establishment: 2026-03-31
- Unified Social Credit Code: 91460000MAKAKQTFX7
- Company Address: 海南省万宁市东澳镇中海神州半岛一期二区T30楼1单元14层1406房号
UK Entity
Company Name: JINCHAN DIGITAL TECHNOLOGY LTD.
Company Address: TC-ABO LUMINOUS HOUSE, 300 SOUTH ROW, MILTON KEYNES, ENGLAND, UNITED KINGDOM, MK9 2FR
Registration number: 16034548
Place of registration: England and Wales
Service Time: 9:00-24: 00
Customer Service Channels: Online Service, Email Service
Welcome to vwxyzac. We are committed to providing you with a clear and transparent shopping experience. The following policy covers key aspects such as order processing, shipping, returns and exchanges, refunds, customer service, and payment methods. Please read it carefully. If you have any questions, feel free to contact us using the information below.
1. Order Processing & Shipping
All orders will be processed within 1–2 business days (excluding public holidays). Once processed, orders are handed over to our partner carriers for delivery. Standard shipping typically takes 12–15 business days, depending on your delivery address. We offer free shipping to the 48 contiguous United States, but the following destinations are excluded: Alaska, Hawaii, U.S. protectorates, APO/FPO addresses, and P.O. Boxes. Shipping carriers include USPS, Uniuni, GOFO Express, and Easy.
2. Returns, Exchanges & Refunds
If you are not satisfied with your purchase, you may request a return or exchange within 14 days of receiving the item. The product must be unused, in its original condition, and include all original packaging and accessories. Once we receive and inspect the return, we will process your refund. Refunds typically arrive within 7 business days, depending on your card issuer’s policies.
3. Customer Service
Our customer service team is available （Monday through Friday: 9:00 AM to 6:00 PM (Online chat and email support，Saturday through Sunday: 10:00 AM to 4:00 PM (Limited email support only) by phone or email. Outside of these hours, please email us at service@mail.vwxyzac.com, and we will respond on the next business day.
4. Payment Methods
We accept a variety of secure payment methods, including Visa, MasterCard, American Express, PayPal, and Klarna. All transaction data is encrypted to ensure your payment security.
5. Policy Summary Table
The table below provides a quick reference of key timelines and conditions:
| Policy Item | Details |
|---|---|
| Order processing time | 1–2 business days |
| Standard delivery time | 12–15 business days |
| Free shipping area | 48 contiguous US states (excluding AK, HI, U.S. protectorates, APO/FPO, P.O. Boxes) |
| Return/exchange period | Within 14 days of receipt |
| Refund arrival time | Approximately 7 business days (depends on card issuer) |
| Customer service hours | Monday through Friday: 9:00 AM to 6:00 PM (Online chat and email support，Saturday through Sunday: 10:00 AM to 4:00 PM (Limited email support only |
6. Contact Information
- Company Name: 万宁市稳恰英商贸有限公司
- Phone: +86 16521681221
- Email: service@mail.vwxyzac.com
- Address: 海南省万宁市东澳镇中海神州半岛一期二区T30楼1单元14层1406房号
We recommend that you review the above policy carefully before making a purchase to ensure all terms meet your expectations. Thank you for choosing vwxyzac – happy shopping!
